Terms and Conditions

Welcome to The Achaar Library! These Terms and Conditions ("Terms") govern your use of our website and the purchase of our gourmet food products. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before placing an order.

1. About Us
The Achaar Library is a gourmet food brand that offers handcrafted, preservative-free pickles and condiments made with traditional recipes and premium ingredients. Our website is a direct-to-consumer (D2C) platform, enabling you to purchase our products directly.

2. Eligibility
By using this website, you confirm that:

You are at least 18 years of age;

You are legally capable of entering into a binding contract;

You are providing accurate, current, and complete information during purchase or account creation.

3. Product Information
We take utmost care to provide accurate product descriptions, images, and pricing. However:

All weights, sizes, and product visuals are approximate and may vary slightly;

Ingredients and allergens are listed for transparency – please review them carefully before purchase.

4. Orders and Payment
All orders placed are subject to acceptance and availability.

Prices listed are in INR and include applicable taxes unless stated otherwise.

Payments can be made via credit/debit cards, UPI, net banking, and select digital wallets.

Once an order is placed, you will receive an order confirmation via email/SMS.

5. Shipping and Delivery
We ship across India. Delivery timelines may vary depending on the location and product availability.

Shipping charges, if applicable, will be displayed at checkout.

You will receive tracking details once the order is dispatched.

We are not responsible for delays caused by third-party logistics providers.

6. Returns and Refunds
Due to the perishable nature of our products, we do not accept returns or exchanges.

Refunds or replacements will only be provided for:

Damaged products on arrival;

Incorrect items delivered.

In such cases, please contact us within 48 hours of receiving the order, with photo evidence at [theachaarlibrary@gmail.com].

Refunds, if approved, will be processed within 5–7 business days.

7. Cancellations
Orders can be cancelled within 2 hours of placing the order, subject to our confirmation.

Once shipped, cancellations are not allowed.

8. Intellectual Property
All content on this website – including text, recipes, product names, branding, images, and designs – is the property of The Achaar Library and is protected under intellectual property laws. Reproduction or misuse without permission is prohibited.

9. Limitation of Liability
The Achaar Library shall not be liable for:

Any indirect, incidental, or consequential damages arising from the use of our website or products;

Any health-related issues resulting from undisclosed allergies or misuse of the product.

Please consult your doctor if you have dietary restrictions or allergies.

10. Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal data.

11. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the site constitutes your acceptance of any modifications.

12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

13. Contact Us
For any queries or concerns, please contact us at:
📧 theachaarlibrary@gmail.com
📞 +91-9311210132